Testimonials

Positive: Professionalism, Quality, Responsiveness

Wonderful Experience! I wish all companies had customer service like First impression Cleaning. They worked with my schedule to get my carpet cleaned before all of my new furniture arrived. The team member did a wonderful job, the service provided was outstanding. The carpet in all three rooms look 100 times better than they did before. I am definitely using this service again for all of my carpet cleaning needs.

If I could give more than a 5 Star rating I would. I am a new customer and I called on Monday of this week requesting to see when the earliest time frame they had available. To my thinking I thought it would be a week or more wait. This was not the case what so ever! Not only were they able to get me in 2 days later (Wednesday) they arrived on TIME & Called 30 min. prior. Thank you so much First Impressions Facility Carpet Cleaning for not only providing a great service but Duane did a phenomenal job. His customer service was great! Not only did he do more than we initially scheduled for he provided great information on what to expect for future carpet cleaning services. There is a reason why your customer reviews are as high as they are!!!! Thank you so much. I will not be calling any other company for this service. After the service was complete I received an email with the invoice breaking down the costs and services provided. As a customer it is great to see what service I am paying for. I will recommend this company to all my family,friends, co-worker ect.! BTW they offer more than Carpet cleaning and they are affordable check them out!!!! -Tasha

Really impressed with the companies professionalism. Our carpet at our 300,000 sqft facility turned out really nice. We definitely chose the right company to do the job and they did an excellent job. Definitely would recommend them to any other company in need of services to their commercial building.

Awesome Job! They arrived on time. Price matched there quality of service. Carpet looks renewed. I look forward to using them again.

We hired these guys today since we experienced a unexpected water leak on our 2nd floor which came down to our bottom floor. These guys were very responsive and incredibly reliable in getting the water off the floor. I was very stressed in dealing with something I could not control. I would recommend these guys to anyone in a similar situation. Definitely a very knowledgeable company.

My husband and I are very pleased with the work Mark and his professional staff did cleaning our entire homes carpet!! They addressed stains we have worked on for years trying to remove and they made them disappear. They took great care of our belongings while cleaning our carpet. We wished we would have called 2 years ago instead of trying to save money and do it ourselves. Our carpet is 8yrs old and now it looks like the day we moved into our custom built home. Mark came to our home and gave us pricing on cleaning which was very reasonable and we definitely would highly recommend this company to anyone who needs his services!!!

Fantastic work, fast and easy to work with. They were on time, super friendly and helped with other questions we had regarding the carpet cleaning. They had the carpets looking like new in less than an hour. If you need carpets cleaned, this is the company to use. I get my carpets cleaned every 6 months and every time the experience is one of a kind. Definitely affordable fast and very professional.

The team at First Impressions Facility Cleaning Services is the real deal. It's great to meet business owners who actually care. We learned more than we expected about the benefits of commercial cleaning and the affect it haves on the morale of the office environment. If you're looking for a commercial janitorial service definitely give the pros at First Impressions Facility Cleaning Services a call. You'll be glad you did!

These guys are THE BEST! They are professional, timely, and courteous. Their work was impeccable and super quick! They also make appointments at extremely short notice. I am going to recommend their services to all of my friends and you should too!

I have never been a fan of carpet cleaning, because of my bad experiences. This experience has changed my mind. Mark is very knowledgeable and conscientious about what is important to the customer. He is all business, wastes no time and was fair on pricing.
Excellent results. Even the most soiled area came alive again. Thank You

Positive: Punctuality, Quality, Responsiveness

We had 4 bedroom house plus basement carpets steamed cleaned. We were thinking about renting carpet cleaning equipment and doing it ourselves but are very glad to have gone with professional service. Mark equipment is professional grade and he did an excellent job. They got all the stains out and I don't think we could have matched their professional equipment. Mark moved our boxes and beds to get to every spot. He showed up on time and was very courteous

Highly recommended local company for janitorial services and more. We contracted First Impressions to replace our old janitorial company and the difference is night and day. The flooring and carpets look new again. The paint job revitalized our office spaces. All in all, the building is more attractive because of the quality, professional work these gentlemen put in. Could not be happier with the service.

Called and talked to EJ to schedule an appointment VERY personable, made my appointment, after I made it I realized that day/time would not work for me. I called him back and it was no problem at all to change it.

Day of service: Technician showed up on time.
Greeted us with a smile. Very professional talked to me about our pet stains, no problem he said, and he was correct pet stains were gone.

He worked and completed the job with no issues, my carpet looks fantastic and smells great.

Totally recommend this company
No hidden fees
No hassle
No worries

Great job guys
Great customer service
100% recommend this company

The best carpet cleaning company in gwinnett , they are the nicest people and they do an amazing job!

I couldn't be happier with the service. I have tried other companies before but none came through like First Impressions. Whatever you are doing, keep it up. I would definitely recommend you to all my families and friends. Thanks guys.

Excellent company to do business with! Very professional yet friendly! It was so nice to walk into a clean office that actually smelled clean!!! GREAT JOB! Thank you!

This was the best Experience ever my floors are like new again. After five years of trying to get them restored.. I would recommend them to anyone. Great Job!!

First Impressions Facility Services came out to our Arby's location and really did an excellent job on our floors and carpet. They were very nice and very professional. I would recommend this company to service any of our locations.

Very professional!! They did a wonderful job cleaning my carpet. The driver was on time and extremely helpful. I would highly recommend them for residential or commercial jobs.

This is the best local carpet cleaner in atlanta. I have tried quite a few and none have done such a awesome job as First Impressions. The customer service was great.

My company used First Impressions Facility Services to paint, build a stairwell and other office maintenance! They were prompt and very fair they their quote. We were very satisfied with the professionalism and expertise in the jobs completed. The fulfilled all duties listed in the contract and were very flexible in completing the job during non working hours as not to disrupt employees. I would highly recommend this company for all your company's maintenance needs.

I reached out to First ImpressiosI due to my a toilet over flwong in the master bedroom into the carper. They did a fine job deep cleaning and disinfectanting the carpet.

They did a phenomenal job

Reasonable pricing. Friendly and knowledgeable technician. I would highly suggest.

This company really stays on top of the day to day task, they really do an excellent job when servicing our building. Its very hard to find a cleaning company that stays on top of things. Glad to have this company maintaining our buildings.